Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders safely and on time across Pakistan.

Shipping Coverage

We currently deliver to all major cities and most remote areas across Pakistan through our trusted courier partners.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales or promotional periods, processing may take slightly longer.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Shipping charges are displayed at checkout before payment.
• Free shipping may be offered on selected orders or promotional campaigns.

Cash on Delivery (COD)

Cash on Delivery (COD) is available in most areas of Pakistan. We reserve the right to request advance payment for high-value orders or locations where COD is unavailable.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays caused by courier services, weather conditions, strikes, or other unforeseen circumstances are beyond our control.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your package with your order number and clear photos of the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: [oeni8559@gmail.com]